BackStage
BackStage functionality includes business call support, messaging, communication profiles, presence information, team efficiency enhancements and data integration. A key element is the integration with a customer’s infrastructure. This is especially important for examples like Outlook, directories, tools for Customer Relationship Management and web information services.
BackStage not only enables your PC with all the enhanced functions of a desktop telephone, it also enables other applications for telephony functions. It integrates data and it provides cordless and mobile phones with convenient and unified handling:
- Easy Call Management
- Speech Interaction
- Integration with Voice Messaging and Unified Messaging
- Mobile Messaging Services
- Personal Tools
- Call Profiles and Routing
- Group Collaboration
- Security
- Integration with other software and data
- Operator Suite
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