ICT Managed Services Solutions for Education

As many businesses are currently deciding whether to stay with customer premises equipment based solutions or to hand over the hosting and operation of services to service providers, TTGroup can provide and support both options.

By you not having to provide resources, ICT administration or management of your ICT, we can help you focus on your core business whilst leaving the complex administration of your ICT systems to a proven provider of services and support. TTGroup can help you develop a Managed Services plan to best meet the needs of your organisation, your staff, your customers and ultimately, your budget whilst still achieving uncompromised standards of performance.

Sheldon College Video Case Study

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We at TTGroup Communications can offer a range of services to support your needs. They can range from Site Audit Reports giving you an up to date snapshot of your ICT’s health to that of a fully outsourced ICT (Information, Communication and Technology) Managed Service where we place our staff on your site and administer your ICT and let you get back to your core skills of educating.

Why would we?

We have found from experience that the ICT budget has become a major consideration of the overall operating expense of the school and if not managed properly, the teaching and learning outcomes are not achieved. Being accountable to the governing board, you need to ensure you are getting the best value for money from your investment and providing the best solutions your limited resources can provide to the students, teachers & the wider community. Are you accomplishing that now?

Why should we?

Let’s start by you asking yourself these 4 simple questions: 1. Do you feel like you are being held to ransom? 2. Are we getting the best value for money from our current ICT team? 3. Do we have a 5 year strategic plan in place? 4. Do we have an annual ICT Budget Plan?

One of the value propositions of a Managed Service is that TTGroup has a range of highly qualified staff located at our Head Office in Brisbane. We can draw on the resources of Broadband, Web, Applications, Networks, Systems, Voice, Integration, Video and Hardware Specialists to assist the school in strategy & deployment. Simply, the College could never afford this range of expertise under normal circumstances.

Managed Services brings with it, ability for Senior Executive to evaluate the performance of the incumbent through accountability. This will take the form of regular meetings, review of the ticketing system results, financial & budget constraints analysis, performance reporting and customer feed back. This practice is a key driver to the improvement process and delivering better outcomes for all parties. Reviewing minutes of all meetings on a weekly basis and we will address any issues with action plans and assigned responsibilities, strategic planning for the future and assist in procedure and policy documentation.

How do we?

Not all PC’s are the same in the school environment.... you need the classroom based machines and the more “Specialised” high end machines for lab environments... We know the reasons why and can help you save on over capitalising your investment.

Nowadays we find ourselves caught up in the Mobility Madness of today’s changing educational landscape. Everyone has the need to work whereever, whenever and without fuss. Teachers & Students alike have access to their school network and with such busy days, these devices give that flexibility of choice and enable them to do that lesson plan or complete that assignment anytime.

Power infrastructure and consumption already account for nearly half the cost of a typical data centre. To help enterprises address this challenge, energy efficient components are included to prevent unnecessary power consumption.

Since 2005, over 165 million personal information data records have been compromised in the US alone. We recognise the growing importance of information security and are committed to ensuring the confidentiality, integrity and availability of data.

Imagine no student or parent records, no history of your email, losing your entire curriculum resources, loss of your financials not to mention all your usual Word and Excel documents. To prevent this disaster, a range of storage and backup solutions are available, depending on volume of data and customized to your needs.

Software is generally underestimated in its asset value and mostly overlooked when it comes time to prepare budgets for the next calendar year. We can manage this total aspect for you. We also have experience in tried and proven applications and are a Microsoft Certified Partner.

Leasing your ICT investment provides an efficient and effective way for schools to achieve the maximum return, yet providing minimal risk and giving you a better understanding on managing your costs within your budget constraints.