Latest News & Events of TTGroup Communications
Here you can check out what's been happening and what's coming up for TTGroup Communications.
For the third year running, TTGroup Communications have received the coveted Mitel Top Sales award for the Asia Pacific region. Bob Bishop, CEO TTGroup Communications (centre), Graham Eske, COO and DET Account Manager, TTGroup Communications (3rd left), and Steve Farley, Senior Communications Advisor, TTGroup Communications (far right), were participating at the Mitel Conference in Vietnam when the announcement was made.
Following on from the success of the Soundshield, Polaris Communications is proud to announce the release of its all-new Soundshield 4G. Now with an intuitive and ergonomic touchscreen, the Soundshield 4G not only provides excellent sound quality but it is still the best acoustic protection device on the market.
Soundshield 4G has been designed to provide Contact Centre Headset Users with the highest level of acoustic protection while maintaining excellent voice clarity and intelligibility. In addition to this, the new Soundshield's intuitive colour touchscreen provides users with all the essential call controls right at their fingertips.
TTGroup Communications welcomes Craig Newton, Craig has spent the last 6 years in the ICT industry with 5 of those years concentrating on Mitel and Aastra as a Computer Telephony Integrator and Pre-Sales Engineer. Craig has joined the Sales team and is working with customers to fulfil their ICT Communications requirements and translate them into Business ICT Solutions centred around Voice, Data, Mobility and Video. Give Craig a call on his Dynamic Extension (07) 3847 0312, which reaches his Mobile too
Ferrier Hodgson were appointed as Receivers and Managers of WOW Sight & Sound Superstores on the 27th February 2012.
Although the retailer went into receivership, WOW Corporate; a Telstra Enterprise Partner specialising in Mobile, Voice, VOIP Phone Systems and Data solutions were still trading profitably.
WOW Corporate managed some of Australia's highest-profile companies, including Thiess Pty Ltd & Hutchison Builders Pty Ltd therefore it was imperative a solution be found to continue this high standard of Mobility provisioning immediately.
Telstra and WOW Corporate Management had to find a like-minded company that had the support mechanisms and credit facilities with vendors already in place that would allow the ex-WOW Management Team to continue to support their key customer's business mobility requirements.
This was not an easy challenge as the Partner needed to be able to support a business with a very high demand in all areas of communications!
TTGroup Communications was selected as the Telstra Dealer to partner with due to a number of key attributes including GITC and ISO accreditation and the fact that they are the largest Telstra Dealer in Queensland and in the top 5 nationally in Unified Communications as a result, V V TECH was formed.
TTGroup Communications CEO, Bob Bishop, said that the new V V TECH venture presents an exciting opportunity to combine the significant ICT elements of Unified Communications, Mobility, and Data Solutions for the benefit of our valued Corporate Customers. The timing is right, as there is a gap in the market for a high level of Communications expertise specialising in Telstra Enterprise services.
V V TECH Pty Ltd is now fully operational and delivering the same high level of customer service as WOW Corporate once did, and much more. V V TECH General Manager Paul Bouris said he was very excited about this new venture and V V TECH will continue to deliver to its customer's innovative solutions and exceptional service.
TTGroup has moved from last years place of 218th to be ranked 197th in 2011's QBR's Top 400 Queendland's Privately Owned Companies. For more information, please vist the QBR website.
TTGroup Communications has won the contract for supply, delivery and installation of IP telephony systems to Queensland Department of Education and Training schools
Written by Kathleen Catchpole, 10th August 2011
Outside Education House, Brisbane (L-R Graeme Garnsey (Voice CPE Solutions, Telstra), Graham Eske (COO, TTGroup Communications), Bob Bishop (CEO, TTGroup Communications) and Colin MacDougall (National Sales Manager, Mitel))
In March 2011, TTGroup Communications signed the contract for the supply, delivery and installation of Internet Protocol (IP) telephony systems into the Department of Education and Training (DET) schools.
DET has one of the largest computer networks in the southern hemisphere, with over 1,200 sites across Queensland.
DET schools were running separate systems for their computer and telephone networks. Using the latest technologies, it is now more cost-effective for DET to have a single IP communication network in place for both their computers and telephone systems.
In October 2010, DET released a public tender for the supply, delivery and installation of IP communications systems. TTGroup Communications was successful in securing this contract.
TTGroup is proud to be in partnership with Mitel who have proven quality, cost-effective solutions.
This contract has been enacted under GITC.
For more information regarding this contract please contact Graham Eske on (07) 3847 0350.
|We are happy to welcome and introduce David Stevens into TTGroup Communications. David comes from Access International Group and has over 13 years experience in the Telecommunications Industry. David will be in the Sales area of TTGroup and will be looking after Business and Corporate customers on the East Coast.|
TTGroup and the Council of Educational Facility Planners International (CEFPI) have put together a panel of Educators and Facility Planners to answer educators questions about this important Government Initiative in a format that promises to be entertaining and interactive. TTGroup Communications is proud to sponsor this event and hope that you will join us. Download the invite - RSVP now!
Left to Right: Gwilym Funnell, Rich McBee, Bob Bishop, Graham Eske, Steve Farley and Graham Bevington
During Mitel’s Business Partner Conference in Florida, TTGroup Communications was awarded the Mitel Asia Pacific Dealer of the Year at Mitel's Gala Award Night! This was a very highly competitive award and is sought after by all Australian Dealers and other countries within the Asian Pacific Region.
Left to Right: Bob Bishop, Richard Mc Bee, Graham Eske
Bob Bishop and Graham Eske met with Mitel’s new global CEO, Richard McBee in Sydney at the Mitel Partner's Conference on Tuesday. Richard McBee was recently appointed Mitel's CEO in January and has over 20 years experience in telecommunications. At the conference, Richard spoke about Mitel’s new strategic direction that will continue to drive the company's global growth and business success.
TTGroup Communications is delighted to have the opportunity to sponsor St Paul’s School Rugby Supporters’ Group. St Paul’s Rugby are organising a Coastal Tour for the Year 9 team who won the premiership last year. TTGroup Communications is proud to be able to help support this team and have purchase 5 touring bags for the team.
Bob Bishop presented at the North Queensland Small Business and Franchise Expo on the weekend on Modern IP Phone Systems - Some topics that he covered include :- IP readiness of your data network; DR options; Remote workers; Call Centre/CRM Integration; IVR options, GSM Mobile Phones as extensions; Voice, Web and Video Conferencing; Cost Controls; iPad extensions; a fully virtualised system in the Cloud and many more APPS.
Watch it Now!
The “Modern Telephone System” these days is an IP solution which has a multitude of features. Topics to be covered include :- IP readiness of your data network; DR options; Remote workers; Call Centre/CRM Integration; IVR options, GSM Mobile Phones as extensions; Voice, Web and Video Conferencing; Cost Controls; iPad extensions; a fully virtualised system in the Cloud and many more APPS.
Bob Bishop has been in the telecommunications industry for over 40 years and is owner/CEO of TTGroup, the largest privately owned telecommunications company in Queensland. Previously Bob spent 10 years with PMG/Telecom, first as a Technician, then as a Senior Telecommunications Consultant, 9 years as State Manager of STC (now Alcatel) and 7 years as State Manager of Ericsson Australia.
If you happen to miss the presentation - we'll have it up here on Monday for you to watch.
TTGroup Communications’ Haydn Francis went all out to help Royal Caribbean Cruise Lines (RCCL) ship the ‘Rhapsody of the Seas’ last weekend.
RCCL have Mitel SX2000 systems installed and are serviced by Mitel’s head office in Canada.
Their ship; the ‘Rhapsody of the Seas’ had been experiencing problems whilst sailing in the Pacific Ocean around Australia. They had just left Sydney and were on their way to Brisbane. Mitel believed an on-site visit was necessary to perform diagnostics and address any issues. Mitel Canada requested their office in Australia to find an SX2000 trained engineer to make the visit to the Rhapsody.
Australia has only three specialised SX2000 engineers able to solve the Rhapsody’s problems. Unfortunately two of the engineers; Wayne Phillips and Jeremy Thomas were located in Canberra and Perth respectively and unable to rendezvous with the ship in Brisbane.
Brisbane based TTGroup Communications, dispatched Haydn Francis to board from Flinders Island on Saturday. Luckily enough, Haydn had been part of the Mitel Product Support team in the UK that completed the system fit out when ‘Rhapsody of the Seas’ was dry-docked in Finland.
Once on board, Haydn was able to run system health checks and diagnostics. In addition, he helped solve other issues that the ship was experiencing with the Ships Master Clock Server and the Mitel Crafted Application Wake Up Server. Haydn then provided technical Mitel training to the Chief Electrical Engineer and the First Electrical Engineer.
Job successfully completed, Haydn disembarked in Cairns to fly home while ‘Rhapsody of the Seas’ continued on its way.
TTGroup is proud to be in partnership with Mitel and boasts some of Australia’s leading telecommunication experts. TTGroup Communications strives to provide unbeatable service, unique solutions and quality support to all customers.
TTGroup is now a Telstra Business Solution Centre
Written by Kathleen Catchpole, 25th February 2011
TTGroup are excited to announce that we are now a 3 tick accredited Telstra Business Solution Centre, specialising in Voice, Mobile and Data fields. This is a whole of business accreditation that allows TTGroup to provide our customers complete end-to-end telecommunications solutions.
TTGroup is Mitels Top Performing Channel 10/11
We are proud to be in partnership with Mitel and is excited to announce that TTGroup are Mitels Top Performing Channel for 2010/2011.
TTGroup is proud to continue its commitment as a sponsor of the Queensland Leaders program
Queensland Leaders launched its new brand during the Graduation Dinner on 4 November 2010. The Graduation Dinner was a tremendous way to conclude the 2010 Executive Series. In summary, our passion is to empower a culture of leadership that inspires outstanding performers to take their place as the next generation of business and community leaders. Together we champion a positive connection philosophy of support, education and friendship that develops genuine foundations for growth, clarity and success. We are a network of natural connectors who understand the economies of success that develop into a state of inspired and sustainable leadership. The result: Developing a State of Leadership.